60% of chamber members who responded to a recent survey rated service in their community as "good" while 40% rated it as "fair".None said it was excellent.
Bill Drury's Passion for Service customer service seminar next Wednesday, November 16, is still taking registrations for the morning (8:30-11:30) and afternoon (1:00-4:00) sessions. Don't wait for these sessions to fill up.
Chamber investors in Middletown, Monroe, and Trenton have consistently said that service is their top concern and top priority for maintaining their position in the marketplace.
Don't let this opportunity to pass by. Everyone in retail knows, the holiday buying period usually represents over 25% of the total year's sales. So taking care of customers right at this time is critical.
You can make reservations on line at