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City Council Admits Poor Customer Service at City

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John Beagle View Drop Down
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    Posted: Jul 06 2007 at 9:48am
 
Lets see if this program will really work. If you have a story regarding doing business with the City, please share it with us here.
John Beagle

Middletown USA

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John Beagle View Drop Down
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Joined: Apr 23 2007
Location: Middletown
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Points: 1855
Post Options Post Options   Thanks (0) Thanks(0)   Quote John Beagle Quote  Post ReplyReply Direct Link To This Post Posted: Mar 25 2008 at 3:44pm
Improving customer service has been an important initiative at the city building in the past few months, and has been an issue of discussion at multiple city council meetings.
 
John Beagle

Middletown USA

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John Beagle View Drop Down
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MUSA Official
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Joined: Apr 23 2007
Location: Middletown
Status: Offline
Points: 1855
Post Options Post Options   Thanks (0) Thanks(0)   Quote John Beagle Quote  Post ReplyReply Direct Link To This Post Posted: Mar 25 2008 at 4:50pm
I have to say, Linda Tong, the Senior Planner and Zoning Administrator was very good at getting back me me regarding signage on our property.
 
We are considering an electronic sign and she was helpful with mapping our sign location options and providing timely feedback.
 
Kudos to Linda and the City of Middletown for great customer service.
John Beagle

Middletown USA

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