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City missing documentation for HUD investigation

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Vivian Moon View Drop Down
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    Posted: Dec 15 2013 at 8:51am
Posted: 12:34 a.m. Sunday, Dec. 15, 2013

City missing documentation for HUD investigation

Officials cite former contractor’s record keeping as problem.

By Amanda Seitz

Staff Writer

MIDDLETOWN —

Missing documents from years ago could come back to haunt the city of Middletown as U.S. Housing and Urban Development officials complete a comprehensive review of the city’s low-income housing program and its compliance with civil rights laws.

Earlier this year, the city submitted to HUD hundreds of documents in an effort to prove Middletown’s Housing Choice Voucher Program, which is used by roughly 1,300 families, has been in compliance with federal civil rights laws. The Middletown Public Housing Agency is currently the only program in Ohio under review, HUD officials told the Journal-News.

Those documents, recently obtained by the Journal-News, reveal city officials were unable to hand over some compliance records to HUD — and they blame poor record-keeping by the former contractor, Consoc, who administered the program.

“Unfortunately, these are the types of issues that resulted in the termination of Consoc and the hiring of Nelson & Associates to make sure we could fully document our compliance,” Middletown’s Community Revitalization Director Doug Adkins wrote in a letter to federal housing officials in May.

Consoc administered the city’s Section 8 housing program for more than a decade before the city terminated the private company’s contract and hired Nelson & Associates in 2011 to handle the vouchers.

Several city officials declined to comment for this story, citing the ongoing review of Middletown’s housing program.

But in letters sent to HUD, Adkins outlined problems the city had with the Columbus-based company it paid nearly $1 million through federal funds annually to administer the housing voucher program.

The city was unable to give HUD proof of when Consoc opened up waiting list periods for families to apply for housing vouchers. Also, officials can’t find record that Consoc ever placed legal ads when they did possibly open up the waiting list in 2008 and 2010. HUD requested copies of all advertisements the Middletown Public Housing Agency placed when it opened up waiting list periods for the voucher program.

“We have contacted the Middletown Journal and they are, likewise, unable to provide legal ads,” Adkins wrote to HUD.

Cox Media Group Ohio, which owns The Middletown Journal, has no records of MPHA placing ads during those times.

Under federal regulations, public notice must be given when a waiting list period is opened up.

Adkins also sent to HUD, as part of the review, an eight-page letter he wrote to City Manager Judy Gilleland in March 2010, in which he outlines what he called “warning signs” and serious operational problems” with the Section 8 program while it was under Consoc’s control.

Among Adkins’ concerns were the contractor’s ability to keep record of Section 8 addresses. In the letter, he said more than 300 of the 1600 addresses recorded by Consoc were entered incorrectly and basic words, such as “avenue” or “street,” were misspelled.

Also, by February 2010, the letter states, Consoc had failed to address about 50 complaints of criminal or program violations going on in Section 8 properties.

The CEO of Consoc died in 2010. Other company officials could not be reached for this story, and phone numbers listed for the company were either disconnected or being used by a new owner.

‘NO OVERSIGHT’

City staff never raised issue with Consoc’s performance, according to now Butler County Treasurer Nancy Nix, who served on Middletown City Council from 2002 to 2005, when the city’s planning department was run by different staff. She described the city’s Section 8 program as having little oversight from city staff, despite receiving federal funds every year thanks to the contract with the city of Middletown.

Nix said council did take up issue with the increase in vouchers given to families, but staff never reported issues with Consoc’s performance.

“I did not feel like the city gave it a lot of oversight,” Nix said of the Section 8 housing program. “It was basically outsourced to Consoc. A lot of things were outsourced; you have to rely on city expertise and the people that are hired.”

Adkins said he’s been “pleased” with the new contractor, Nelson & Associates Inc., that the city hired to administer the housing voucher program in 2011 after firing Consoc. Adkins declined to comment further on the work by Nelson & Associates.

Nelson & Associates gets an 80 percent share of the roughly $60,000 the city gets monthly from HUD. The city gets the other 20 percent.

Landlords, too, say they notice a difference in the new contractor running the city’s Section 8 housing program.

Don Gose, a Middletown landlord who works with more than 100 tenants, said he became a full-time landlord in 2011, when the city was switching to its new contractor. He said he’s noticed the new contractor has inspected Section 8 rigorously. Poor and incomplete inspections were among complaints by city officials of Consoc.

“It’s very obvious to me, as a landlord, that this a priority with the city; to make sure the (Section 8) properties meet the codes. The inspections are much more rigorous than they use to be,” Gose said. “Overall, it’s probably for the betterment of the city. Although they’ve held landlords to a much higher standard, they’re doing the same with the tenants.”

Officials from HUD said that a “letter of findings” will be released once the review of Middletown’s housing program is complete. HUD has launched 20 compliance reviews of public housing agencies across the state since 2007, and nearly half of those have been found to be out of compliance with federal laws.


Documents the city couldn’t provide to HUD

HUD requested a list of 20 items from the city of Middletown. City officials were unable to provide complete copies of the following to federal investigators working on a review of the city’s housing program:

  • Proof of all advertisements the Middletown Public Housing Agency placed when it last opened its Housing Choice Voucher waiting list and the dates the MPHA opened and closed the Housing Choice Voucher waiting list.
  • A demographic map indicating the distribution of all Section 8 Housing Choice Voucher holders on Jan. 1, 2009, Jan. 1, 2010, Jan. 1, 2011 and Jan. 1, 2012. The city did provide demographic maps but not for 2009 nor for the exact dates requested
  • A list of all participants, including name, race and reason, who had their Section 8 voucher terminated from January 2010 to May 31, 2013. The city did provide a list but did not have data available prior to April 2011 until Nelson & Associates took over management of the agency, according to documents submtited to HUD.

JOURNAL-NEWS EXCLUSIVE
This is a story you will only read about in the Journal-News. The Journal-News requested hundreds of pages of documents from the city of Middletown related to an ongoing federal review of the city’s housing program. We will continue to follow this story.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote over the hill Quote  Post ReplyReply Direct Link To This Post Posted: Dec 15 2013 at 11:32am
Well,well, you won't find those documents because they probably were shredded. So it was real easy to say it was Consoc's fault. I'm sorry from what I've heard I think this falls on Dougie's office and Miss Judy. JMO
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Perplexed Quote  Post ReplyReply Direct Link To This Post Posted: Dec 15 2013 at 12:40pm
How interesting that this story was published now. Surely it couldn't be a planned diversion to blame others prior to the release of HUD's much awaited findings? How did those involved explain the failure of the so-called Housing Inspection Group efforts to handle Section 8 inspections beginning in late 2009? Now is the time for answers not scapegoating. Time will tell.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Vivian Moon Quote  Post ReplyReply Direct Link To This Post Posted: Dec 15 2013 at 1:08pm

MIDDLETOWN

Missing documents from years ago could come back to haunt the city of Middletown as U.S. Housing and Urban Development officials complete a comprehensive review of the city’s low-income housing program and its compliance with civil rights laws.

Earlier this year, the city submitted to HUD hundreds of documents in an effort to prove Middletown’s Housing Choice Voucher Program, which is used by roughly 1,300 families, has been in compliance with federal civil rights laws. The Middletown Public Housing Agency is currently the only program in Ohio under review, HUD officials told the Journal-News.

Those documents, recently obtained by the Journal-News, reveal city officials were unable to hand over some compliance records to HUD — and they blame poor record-keeping by the former contractor, Consoc, who administered the program.
I do believe that City Council, the City Manager and the Department Head are over the Section 8 Program….not Consoc.

“Unfortunately, these are the types of issues that resulted in the termination of Consoc and the hiring of Nelson & Associates to make sure we could fully document our compliance,” Middletown’s Community Revitalization Director Doug Adkins wrote in a letter to federal housing officials in May.

Consoc administered the city’s Section 8 housing program for more than a decade before the city terminated the private company’s contract and hired Nelson & Associates in 2011 to handle the vouchers.

Several city officials declined to comment for this story, citing the ongoing review of Middletown’s housing program.

But in letters sent to HUD, Adkins outlined problems the city had with the Columbus-based company it paid nearly $1 million through federal funds annually to administer the housing voucher program.
And how much money did City Hall pay Mr. Kohler during this time period?

The city was unable to give HUD proof of when Consoc opened up waiting list periods for families to apply for housing vouchers. Also, officials can’t find record that Consoc ever placed legal ads when they did possibly open up the waiting list in 2008 and 2010. HUD requested copies of all advertisements the Middletown Public Housing Agency placed when it opened up waiting list periods for the voucher program.

“We have contacted the Middletown Journal and they are, likewise, unable to provide legal ads,” Adkins wrote to HUD.

Cox Media Group Ohio, which owns The Middletown Journal, has no records of MPHA placing ads during those times.

Under federal regulations, public notice must be given when a waiting list period is opened up.

Adkins also sent to HUD, as part of the review, an eight-page letter he wrote to City Manager Judy Gilleland in March 2010, in which he outlines what he called “warning signs” and serious operational problems” with the Section 8 program while it was under Consoc’s control.
Really?.....I believe it was Mr. Nelson Self that first went to council members and Miss Judy and expressed his concerns about the way that Mr Kohler was running the Section 8 Program and other HUD programs…and we all know how City Hall handled that situations...don’t we.
Isn’t it true that only Mr. Kohler met with Consoc officials and therefore he had complete control of the Section 8 Program?
Isn’t it true that Mr Kohler had to sign off on all documents that were sent to HUD?

Among Adkins’ concerns were the contractor’s ability to keep record of Section 8 addresses. In the letter, he said more than 300 of the 1600 addresses recorded by Consoc were entered incorrectly and basic words, such as “avenue” or “street,” were misspelled.

Also, by February 2010, the letter states, Consoc had failed to address about 50 complaints of criminal or program violations going on in Section 8 properties.

The CEO of Consoc died in 2010. Other company officials could not be reached for this story, and phone numbers listed for the company were either disconnected or being used by a new owner.

‘NO OVERSIGHT’

City staff never raised issue with Consoc’s performance, according to now Butler County Treasurer Nancy Nix, who served on Middletown City Council from 2002 to 2005, when the city’s planning department was run by different staff. She described the city’s Section 8 program as having little oversight from city staff, despite receiving federal funds every year thanks to the contract with the city of Middletown.
We have heard over the years that City Council “was asleep at the wheel” while it is now evident that they weren’t even on the bus. This is a total failure of leadership by City Officials.

Nix said council did take up issue with the increase in vouchers given to families, but staff never reported issues with Consoc’s performance.
So City Council did have full knowledge that they were increasing the vouchers for the Sections 8 Program.  

“I did not feel like the city gave it a lot of oversight,” Nix said of the Section 8 housing program. “It was basically outsourced to Consoc. A lot of things were outsourced; you have to rely on city expertise and the people that are hired.”

Adkins said he’s been “pleased” with the new contractor, Nelson & Associates Inc., that the city hired to administer the housing voucher program in 2011 after firing Consoc. Adkins declined to comment further on the work by Nelson & Associates.
Really?....It took how many months and how many dollars of overtime for Nelson & Associates to get this program up and running?

Nelson & Associates gets an 80 percent share of the roughly $60,000 the city gets monthly from HUD. The city gets the other 20 percent.

Landlords, too, say they notice a difference in the new contractor running the city’s Section 8 housing program.

Don Gose, a Middletown landlord who works with more than 100 tenants, said he became a full-time landlord in 2011, when the city was switching to its new contractor. He said he’s noticed the new contractor has inspected Section 8 rigorously. Poor and incomplete inspections were among complaints by city officials of Consoc.
Isn’t it true that City Council forced Consoc to remove their housing inspector and City Council hired the Inspection Group to inspect all Section 8 units and it proved to be a complete disaster?
That the majority of all the inspection during this time period were incomplete and not the fault of Consoc?

“It’s very obvious to me, as a landlord, that this a priority with the city; to make sure the (Section 8) properties meet the codes. The inspections are much more rigorous than they use to be,” Gose said. “Overall, it’s probably for the betterment of the city. Although they’ve held landlords to a much higher standard, they’re doing the same with the tenants.”

Officials from HUD said that a “letter of findings” will be released once the review of Middletown’s housing program is complete. HUD has launched 20 compliance reviews of public housing agencies across the state since 2007, and nearly half of those have been found to be out of compliance with federal laws.


Documents the city couldn’t provide to HUD

HUD requested a list of 20 items from the city of Middletown. City officials were unable to provide complete copies of the following to federal investigators working on a review of the city’s housing program:

  • Proof of all advertisements the Middletown Public Housing Agency placed when it last opened its Housing Choice Voucher waiting list and the dates the MPHA opened and closed the Housing Choice Voucher waiting list.
  • A demographic map indicating the distribution of all Section 8 Housing Choice Voucher holders on Jan. 1, 2009, Jan. 1, 2010, Jan. 1, 2011 and Jan. 1, 2012. The city did provide demographic maps but not for 2009 nor for the exact dates requested
  • A list of all participants, including name, race and reason, who had their Section 8 voucher terminated from January 2010 to May 31, 2013. The city did provide a list but did not have data available prior to April 2011 until Nelson & Associates took over management of the agency, according to documents submitted to HUD.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SEEKING THE TRUTH Quote  Post ReplyReply Direct Link To This Post Posted: Dec 15 2013 at 8:09pm
Hey people JUST WHO WAS THE OVERSITE OF THE PROGRAM BE DOUG?MARTY WHO?
 MAY 2010

TO: The Middletown Public Housing Agency Housing Board 
 
FROM: Consoc 
 
Consoc has been very busy since we last assembled. The following are some of the tasks in which we have 
been involved: 
• The Five Year Annual Plan with the respective certification has been submitted both electronically 
and in hard copy to the Department of Housing and Urban Development 
• The Direct Deposit Authorization Form was created. 
• The Direct Deposit Authorization Form was duplicated and mailed to all landlords with their May 
Housing Assistance Payments 
• Consoc is in the process of harvesting information from the Direct Deposit Authorization Forms as 
they are returned to MPHA by the owners 
• Consoc is transmitting the required data to the City of Middletown’s IT Department with whom we 
are working to help create this portion of the Direct Deposit Process. 
• Consoc developed a form to retrieve data concerning officers within the entities who participate in the 
Housing Choice Voucher Program who function under a corporate umbrella. This was also 
duplicated and mailed with the May Housing Assistance Payments 
• Consoc has explored various vendors who perform Criminal Background Screening. The information 
ascertained has been submitted to the Community Revitalization Department for Mr. Adkins review 
and directive 
I find this very interesting why would Doug Adkins be so worried about the voucher holders checks for the Utility bills? food for thought on to the next council meeting it gets better.
• Consoc has been involved in discussion with Mr. Wooten and Mr. Adkins regarding the Participant 
Utility Reimbursements. Work continues on this effort


• Consoc scheduled a day and a half of Informal Hearings for participants and shared the schedule with 
the Community Revitalization Department 
• MPHA was randomly selected as one of 600 Housing Agencies/Authorities across the country for an 
on-site file review. The emphasis was on reviewing the agency’s re-certification rent calculation 
process to determine accuracy. The reviewer also visited the homes of the participants whose files he 
reviewed to interview the participant(s) regarding MPHA’s income verification and calculation 
process. 
 
The May Housing Board Meeting will be very short. Hopefully, this information is helpful in explaining 
Consoc’s involvement in a combined effort to accomplish some of the new goals, policies and procedures for 
the Housing Choice Voucher Program. 
 
As always, thank you for the opportunity to serve. 
 
Respectfully submitted, 
Sandra Joseph 


Ok pay attention peopleConfused
Middletown Public Housing Agency Meeting Minutes 
June 29, 2010 
complete the abatement, the unit is in violation of HQS standards until the reduction is complete and no 
HAP payments will be made until the abatement is complete and passes lead based paint clearance is 
submitted.  
 
F. HQS INSPECTIONS  ‐ consider moving initial HQS inspections away from the Inspection Group 
and have City of Middletown Building Inspectors complete initial HQS inspections.  
Pros             Cons 
Provides a check and balance on lead based    A property can pass the HQS inspection but fail 
paint law compliance and property     the Int’l Property Maintenance Code 
maintenance code compliance   
        Additional load of about 20 inspections per  
        month on the City Inspector. 
 
Mr. Adkins explained that Tom Huiet, City Inspector is certified to do these types of inspections.   He 
recommends moving the initial inspections away from The Inspection Group and have City inspectors 
complete initial HQS inspections.  
  
Ms. Scott Jones wanted a breakdown of how much Mr. Huiet would be paid if these were brought in 
house.  She voiced concerns of needing both The Inspection Group and City Inspectors and stated we 
should be  able to  get rid of one.    She  asked for  a  comparison of  everything  The  Inspection Group 
currently does and a comparison of what would be taken away.  She would rather have somebody in 
house if they have the expertise.  
 
Discussion ensued.  
 
Ms. Scott Jones asked to see what The Inspection Group is currently doing, what would bringing it in 
house take away from them and what Mr. Huiet would be paid.  
 
Recommendation: Move the initial inspections away from The Inspection Group and have City of 
Middletown Building Inspectors complete initial HQS Inspections.  
                                                                                                                             PAY ATTENTION PEOPLE 
Here we are the stage is set Doug Adkins states we have 111 Section 8 tenants that owe the City water bills right so if a person owes a bill to the city for water that does not mean there in violation of the program just that the bill is behind and they need to get it caught up before they get turned off which would be a HQS violation and at this time in the program was a 24 hour fail by the tenant and they were terminated if they did not succeed. Doug don't try the old they could appeal in ten days if they did not have the money why appeal that was the angle wasn't it you doubt me go back and check those records your not turning over to HUD terminations for 2010, 2011. I bet they normal under John Hurt the old manager of the program the termination time for the water was 24 hours and now under the new Manager Robin Hardin is now 30 days. So lets go onto the next meeting and see what Doug has to add to this discussion of the water billsErmm   

G. TENANTS  –  There  are  currently  111  Section  8 tenants that owe the City water bills.    The 
current  policy  calls  for  termination  of  assistance  for  participants  who  violate  the  family 
obligations  under the  program.    The  problem  in the  past  has  not  been with terminating 
violators, it has been with finding violators and notifying CONSOC of the violation 
Pros               Cons 
Middletown Water Billing Dept. will collect past 
due Section 8 water bills or tenant will be removed 
from HCV program. 
 
Computer scanning already in place to find criminal/ 
program violations. 
 
Discussion ensued regarding Tenant/Landlord responsibilities for water bills.  


Now here is the big meeting the smack down on those voucher holders who owe us money for water billsAngry but wait a minute are these bills for the units now on the section 8 program?Confused don't know what I mean to say is that all the water department had is the names and ss numbers of the people on the program. Doug you got the water department to run them but how would they know if that address was on the program at that time and as stated there was no oversight at that time of the program and also as stated in the earlier meetings of the council the old company Consoc had old files but they were not compatible with Nelsons software system and they were just getting there feet under them with the new software company and still having problems paying the landlords the right rent for the tenants that were on the program year to date. So what the Hell right lets just run with it and get that money who is going to complain if they owe a bill tell them to pay it or there off section 8 regardless whether the bill was a past due bill or current past due but one QUESTION Doug if the bill was an old past due bill how did the voucher holder get the water in there name to begin with on there unit. What I mean to say is that I believe it is city water department policy not to provide service if a old bill was due so at the time you sent out your hand filled in 111 letters to John Hurt for a possible (nice meaning that maybe it is) lease violation and since this was filled in by hand wow no trace of that on your city computer right but what if John sent out a copy to the landlords cc just like he is supposed to or just covering his on position but why? under the 24 CRF cited below the voucher holder must be responsible for the water per the HAP on the unit they are in under the Family Obligations   
Middletown Public Housing Agency Meeting Minutes 
July 20, 2010 
 
(b) Collection of Past Due Water Bills 
24 CFR Section 982.404(b) Family Obligations. Explains the family is responsible for a 
breach of the HQS that is caused by any of the following: (i) The family fails to pay for 
any utilities that the owner is not required to pay for, but which are to be paid by the 
tenant.   There are 111 current Section 8 voucher holders who have delinquent water  
bills for prior water service ranging from $5.05 to $1551.70 and totaling $36,353.78. 
Each account will be reviewed.  If the voucher holder was on Section 8 at the time of the 
delinquent water service and if the tenant was responsible for paying the water bill at 
that time, they  have  violated HQS  and the  City will require the tenant to set  up  a 
reasonable  payment  plan  for reimbursing the  City,  or  we  will start the  process to 
remove them from the program.  Regular collection efforts will be used for remaining 
delinquent Section 8 accounts.
  
Doug you knew the bills were for prior water services of the voucher holders all 111 of them you said that yourself and maybe not for the units that they were in as of that date of the meeting either way they could not have service in there name and have a past due delinquent bill this could only happen if the tenant had the service in the landlords name which would make this a landlord responsibility per the HAP and even if the tenant had to pay the landlord the monthly bill under the HAP the city and MPHA could not force the voucher holder to pay the old bill either way I am not a attorney you are do you think this could be fraud with the intention of false enrichment at the time by MPHA and the city of Middletown water department by using this program to collect old bills? Doug you can not hold a voucher holder responsible for a old past due bill that was not on the program and even if the unit was if the voucher holder is not responsible for the water per the HAP you still cant justify termination for owing City of Middletown a past due water bill in this situation. I wonder just how many did you throw off with that 24 hour notice to down size this section 8 program again by the way that is now 30 days notice of termination for not having your water on in a unit  why? Doug give HUD the 2010 2011 terminations quit stalling.

SOME GOOD ADVICE ONCE I WAS TOLD BY A VERY WISE ATTORNEY NEVER GO TO COURT WITH DIRTY HANDS AS JUDY STATED A VOICE FROM A DARK CORNER. 

Documents the city couldn’t provide to HUD see below people

HUD requested a list of 20 items from the city of Middletown. City officials were unable to provide complete copies of the following to federal investigators working on a review of the city’s housing program:

  • Proof of all advertisements the Middletown Public Housing Agency placed when it last opened its Housing Choice Voucher waiting list and the dates the MPHA opened and closed the Housing Choice Voucher waiting list.
  • A demographic map indicating the distribution of all Section 8 Housing Choice Voucher holders on Jan. 1, 2009Jan. 1, 2010Jan. 1, 2011 andJan. 1, 2012. The city did provide demographic maps but not for 2009 nor for the exact dates requested
  • A list of all participants, including name, race and reason, who had their Section 8 voucher terminated from January 2010 to May 31, 2013. The city did provide a list but did not have data available prior to April 2011 until Nelson & Associates took over management of the agency, according to documents submitted to HUD
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Perplexed Quote  Post ReplyReply Direct Link To This Post Posted: Dec 15 2013 at 10:42pm
Seeking The Truth -- Wow! Your commentary should open the eyes of most any naysayer. Keep up the good work. The TRUTH will set the bureaucrats free, hopefully.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Vivian Moon Quote  Post ReplyReply Direct Link To This Post Posted: Dec 16 2013 at 6:42am

Seeking the Truth
Great information in your post.
This was clearly an abuse of power to reduce HUD landlords and tenants by any means possible.
HUD will get copies of the records one way or the other
HUD needs to transfer the program over to
Butler County
and we can then remove this entire department from the city budget.
I can’t wait to read the finial findings of the HUD Report.  


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Post Options Post Options   Thanks (0) Thanks(0)   Quote bumper Quote  Post ReplyReply Direct Link To This Post Posted: Dec 16 2013 at 8:33am
just wondering,with all this crooked BS who should be getting fired!! and who needs to go jail??
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Post Options Post Options   Thanks (0) Thanks(0)   Quote over the hill Quote  Post ReplyReply Direct Link To This Post Posted: Dec 16 2013 at 7:54pm
We'll Miss Judy is the "Executive Director" of MPHA Mr Dougie is the administrator so you tell me who's heads should be rolling!! And Ofcourse it Marty Kohler before that and he's still here! Why??
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