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City’s website fails

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Category: Middletown City Government
Forum Name: City Income and Property Tax
Forum Description: Discuss Tax issues, current, past and upcoming.
Printed Date: Apr 20 2024 at 9:10pm

Topic: City’s website fails
Posted By: Vivian Moon
Subject: City’s website fails
Date Posted: Apr 15 2015 at 3:09pm

Posted: 2:51 p.m. Wednesday, April 15, 2015

Taxpayers left frustrated after city’s website fails

By" rel="nofollow - Ed Richter

Staff Writer


Residents attempting to use the city’s website to pay their incomes taxes or water bills earlier this week may have experienced some frustration.

A server failure occurred at about 3:30 a.m. Tuesday, according to Troy Anderton, the city’s information systems manager. The website was partially restored by 7:30 p.m. to enable people to pay their income taxes and water bills.

A function to download tax documents was restored at 8 a.m. today, according to Anderton.

City income taxes must be filed by midnight tonight.

Anderton said the outage was not caused by users downloading city tax forms.

Posted By: VietVet
Date Posted: Apr 15 2015 at 3:19pm
Good timing! Not to worry. I'm sure the city, as honest as they are, won't consider a penalty for a late filing due to a glitch in their system..........or would they?

I'm so proud of my hometown and what it has become. Recall 'em all. Let's start over.

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